COVID-19 Support
We are here
We operate for the benefit of our Members and Clients, which has been our role for more than 142 years. This won’t stop now. We are here to support you during this difficult time. Here are some resources which you may find useful at this time.
Adjusted Opening Hours
VMBS Branches
Mon – Fri
8:45 a.m. to 2:30 p.m.
VMBS UTech Branch opening hours: 9:30 a.m. to 3:00 p.m.
VM Wealth Management Limited
Mon – Fri
9:00 a.m. – 2:30 p.m.
VM Pensions Management
Mon – Fri
8:30 a.m. – 4:30 p.m.
VM Money Express Limited
Mon – Sat
9:00 a.m. – 5:00 p.m.
Member Engagement Centre
Mon – Fri
7:00 a.m. – 6:00 p.m.
Sat
10:00 a.m. – 6:00 p.m.
Sun
10:00 a.m. – 3:00 p.m.
VMBS UK, VMBS Florida and VMBS New York
Operating hours are between 10:00 am and 3:00 pm, Monday to Friday, by appointment only.
VMBS Overseas Offices Contact:
VMBS UK
Tel: Brixton 207-738-6799 | Tottenham 208-801-6777 | Birmingham 121-454-2020
Toll Free: 0-800-068-8627
VMBS Florida
Tel: 305-770-2643, 305-770-2654,
Toll-Free: 1-877-770-8627 or 1-866-967-8627, option 4
VMBS New York
Tel: 347-344-5790 | 347-344-5791
Toll Free: 1-877-967-8627
We are with you now and always
We know that you might be feeling anxious during these uncertain times. That’s ok. We’re confident that our nation will emerge from the challenges of COVID-19 stronger and more united.
In the meantime, we want you to know that your Victoria Mutual Group is standing with you. We have a range of options available, to help make this period a little easier for you.
We are ready
We know it may be hard for you to get your financial transactions done. We at the VM Group are ready to help. Conduct your transactions without leaving the comfort of your home or office.
Find out about our convenience channels
We are with you
The VM Foundation has partnered with the National Parenting Support Commission, United Nations Children’s Fund and Fight for Peace International to launch a Parenting Support Helpline for COVID-19.

Updates
VM Group Updates
VM Group donated $500,000.00 to help manage the spreading of the Coronavirus
Advisory from Courtney Campbell, President and CEO
Temporary Closure of VM St. Catherine and St. Andrew locations
VM Member and Client Advisory_April 23, 2020
VM Member and Client Advisory_May 3, 2020
VM Building Society Updates
Member Advisory from Peter Reid, CEO, Building Society Operations
VMBS Member Advisory Increased ABM Card Limits
VM Wealth Management Updates
Client Advisory from Rezworth Burchenson, CEO, VM Wealth Management
Click to get the latest Investor Update that will help you to navigate the COVID-19 Pandemic
VM WEALTH Authority and Indemnity Form
VMBS Money Transfer Services
Temporary Closure of VM St. Catherine and St. Andrew locations
VMBS Money Transfer Services Electronic Funds Transfer Authorisation Form
VM Foundation
What you should know about COVID-19
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Chatting with Courtney 2020: Episode 1
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VMBS Financial Fridayz - How budgeting in a crisis can work for you!
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Wealth at Your Fingertips: VM Wealth Management Investments Online
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Why should we self quarantine?
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What really is COVID-19?
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Debunking the Coronavirus Myths
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VM Group COVID-19 Update: What VM is doing to keep our Team and Members safe
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How to Prevent the Spread of COVID-19: Dr. Kathy-Ann Pate-Robinson, Infectious Diseases Specialist
Useful Resources
CARE – COVID Allocation of Resources for Employees from the Government of Jamaica
The Government of Jamaica has responded to the COVID-19 Pandemic with a $25 billion stimulus package. The CARE Programme is a temporary cash transfer programme to individuals and businesses to cushion the economic impact of the Covid-19 pandemic. See details here.
Ministry of Health and Wellness
World Health Organisation

Further information and assistance
For further information and assistance, contact our Member Engagement Centre
Telephone
Tel: (876) 754-VMBS (8627)
Toll Free (from Jamaica): 1-888-YES-VMBS (937-8627)
Toll Free (from USA/Canada): 1-866-967-VMBS (8627)
Free Phone (from UK): 0-800-068-VMBS (8627)
Fax/Email
Fax: (876) 929-5224
E-mail: manager@vmbs.com